Watch this short video about benefits (1:31)
Support and Subscription Benefits
In the event of technical issues, VMware Support and Subscription gives you access to expert technical support to get your production systems back up and running in the fastest possible time.
100% of the Fortune 100 and 99% of the Fortune 500 rely on VMware Global Support Services (GSS) for the highest quality support around the clock.
VMware Production Support and Subscription includes a range of benefits:
Online access to documentation & technical resources
Unlimited support requests
Global 24 x 7 support
Assistance from the virtualization experts